If you want to book a tour online, you will have to fill the booking form. To complete the form, you will have to give contact information (such as email ID, name, and contact number). Using that information, we will contact you according to your query. All the email queries will be processed through our email support system. You will receive an automated response email by Gazelle Crossover Tours.
If you are booking any tour or service from us. We request certain particular identifiable information from you on our online booking form. This is a requirement to give contact information (such as email ID, name, and contact number). All the data will be used to book your order and for billing purpose if payment made in advance. If we have any difficulty regarding the confirmation of your booking, we will use that information to contact you. Please ensure to provide correct information to get a better response from us. We do run fraud checks on online payments made through credit cards, and we have the right to ask you a copy of your identification document it could be a passport or driving license. We have all the rights to cancel your booking if card verification fails and will inform it to the authorities.
Based on all the personal information you shared with us, we will communicate with you. Discuss regarding your queries, bookings, services you have requested for and to manage your account. All the communication will be through either email, telephone, SMS, WhatsApp, FaceTime and Skype in accordance with your ease.
We will take your photos during the tour. The picture was taken only if you agreed. We will also use them in our photo gallery and for social media, but with your approval and agreement.
We store information that we collect through cookies, log files, clear gifs, and third-party sources to create a “profile” of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, to provide personalized upgrades and promotion deals and to improve the content of the site for you. Sometimes it may be necessary for us to share your profile with our suppliers to accurately fulfill your order.
